Contact Us

Please see opening hours and contact details for the various UHNM Pathology disciplines below.

UHNM NHS Trust

UHNM Pathology Department
Main Building
Royal Stoke University Hospital
University Hospitals of North Midlands NHS Trust
Newcastle Road, Staffordshire,
ST4 6QG

Telephone: 01782 715444

Contact Details by Department

GP sites please use this form

UHNM departments please use this form

Anticoagulation Management Team for appointments/queries:

Ext – 01782 674252 (messages can be left on answerphone)

Fax – 0844 2448577

Email – anticoagulation.uhns@nhs.net

Anticoagulation Nurses Specialists:

Bleep – 07623604843

New ward referrals faxed and received before 15:00hrs Monday – Friday or 10am Saturday – Sunday will be seen by an ANS the same day. All others will be seen the following day.

Note: All emails will be answered within 24 hours of receipt. Please note this is for non-urgent enquiries/referrals only. Please use the above fax number and phone numbers for urgent enquiries/referrals.

The RSUH Laboratory is open 24 hours a day, 7 days a week, including bank holidays. Laboratory core hours are 8:00am – 8:00 pm Monday to Friday. Outside core hours, services are limited to urgent work only.

The County Laboratory is open 6:30 am-11:15 pm, 7 days a week. It provides a limited repertoire of essential tests for ward and outpatient activity on the County site. After midnight, samples are transported to the RSUH Laboratory for analysis.

Please use the following numbers to contact the Department:

Biochemistry Helpdesk (for general enquiries) 01782 (6)74224
Duty Biochemist (for clinical enquiries) 01782 (6)74265

If you are a patient who requires test results, please contact your GP surgery.

The department is not able to give results directly to patients.

Routine hours

  • Royal Stoke Blood Transfusion Laboratory: 01782 (6)74950
  • County Blood Transfusion Laboratory: 01785 257731 x4757

Outside routine hours

  • Royal Stoke: Bleep Biomedical Scientist on 390
  • County: Bleep Biomedical Scientist on 4751 (laboratory open between 06:00 and midnight)

Major Haemorrhage procedure activation (24/7)

  • Royal Stoke: Bleep Biomedical Scientist on 78 175
  • County: Bleep Biomedical Scientist on 4751
Site Routine hours Out of hours service
RSUH 09.00 to 18.00 Monday-Friday

Monday-Friday: each evening from 18:00 until 09:00 the following morning.

All weekend from 18:00 on Friday until 09:00 Monday

CH 06:30 until 23:15 daily

All others times CLOSED. Samples which require testing outside of these hours can be taken to CH

Switchboard for transportation to RSUH.

We are open from 9am-5pm Monday-Friday and all Cytology enquiries, including technical advice and results chasing, can be made by phoning 01782 674229 / 674951. Please call us if you have any doubt at all in taking a sample.

Cytology laboratory (results and general information)

01782 (6)74229 / (6)74951

Internal enquiries  

ext. 74229 / 74853

Departmental Fax cyto.fax@nhs.net or 0843 636 5116
Sarah Fish, Acting Lead Biomedical Scientist sarah.fish@uhnm.nhs.uk
Dr Nicky Cooper, Consultant Pathologist, Cytology Clinical Lead  Nichola.Cooper@uhnm.nhs.uk
Dr Gill Douce, Consultant Pathologist, Hospital Based Programme Coordinator & Network Manager  Gill.Douce@uhnm.nhs.uk

Main Departmental Address

Department of Haematology and Blood Transfusion,
Royal Stoke University Hospital
Main Building Floor 2
Newcastle Road,
Stoke on Trent
ST4 6QG

Satellite Departmental Address

Essential Services Laboratory
County Hospital
Weston Road
Stafford
ST16 3SA

Telephone numbers – Royal Stoke University Hospital site

Blood Sciences Helpdesk (Haematology results) 01782 (6)74224
Blood Transfusion Laboratory 01782 (6)74950
Major Haemorrhage Pager (78)175
Haematology Medical Secretaries 01782 (6)74284/5
Pathology Specimen Reception 01782 (6)74881
Phlebotomy Community Appointments 01782 (6)74242
Anticoagulant Management Service 01782 (6)74252
Lead Biomedical Scientist 01782 (6)74857
Haematology Laboratory Secretary 01782 (6)74271
Blood Bank Manager 01782 (6)74249
Blood Sciences Manager 01782 (6)74239
Out of hours
Haematology / Blood Transfusion Biomedical Scientist

Bleep number (78) 390

Contact switchboard 01782 715444 (external users)

Telephone numbers – County Hospital site

Blood Sciences Specimen Reception (Haematology results) 01785 230751 (internal 4751)
Blood Transfusion Laboratory 01785 230757 or 230758 (internal 4757 or 4758)
Senior Biomedical Scientists (Haematology) 01785 230761 (internal 4761) or 01785 886655 (internal 3655)
Senior Biomedical Scientist (Blood Transfusion) 01785 230761 (internal 4761)
Out of hours
Haematology / Blood Transfusion Biomedical Scientist
Bleep 4751 or ext. 4758

Main Departmental Address

Department of Histopathology,
Royal Stoke University Hospital,
Main Building Floor 2,
Newcastle Road,
Stoke on Trent,
ST4 6QG

Telephone numbers – Royal Stoke University Hospital site

Histology report enquiries helpdesk 01782 (6)74289
Histology technical enquiries & frozen section enquiries helpdesk (Histology Main Laboratory) 01782 (6)74932
Specimen enquiries (Histology lab specimen reception) 01782 (6)74899
Lead Biomedical Scientist for Histopathology 01782 (6)74237
Technical Lead Biomedical Scientist for Histopathology 01782 (6)74949
Technical Lead Biomedical Scientist for Immunocytochemistry & clinical trials 01782 (6)74278
UHNM Pathology Stores Manager (sample container and request form enquiries) 01782 (6)74851
Histology Office fax 0844 2448564

Royal Stoke Mortuaries and Post Mortem Room

Mortuary Manager 01782 (6)72088
Mortuary reception 01782 (6)72085

Opening hours:

  • Monday to Friday
  • Office (reports) 08:00 to 17:30
  • Histology Laboratory 09:00 to 17:30
  • Mortuary 08:00 to 16:00

Saturday and Sunday

All departments listed above are closed at weekends.

Outside Normal Working Hours:
There is no on-call service available for the Histology service.

Consultant Clinical Immunologist Dr Sarah Goddard 01782 (6) 74241 sarah.goddard@uhns.nhs.uk
Lead Biomedical Scientist Ms Karen Sneade 01782 (6) 74240 karen.sneade@uhns.nhs.uk
Laboratory 01782 (6) 74866

The laboratory is open Monday-Friday 09.00-17.30. Dr Goddard is available at variable times throughout the week.

Rarely, urgent results are required and these should be discussed with the laboratory. New cANCA, MPO, PR3 and anti-GBM results will be phoned, and we will endeavour to phone any other results that appear to require particular attention.

Main Departmental Address

Department of Microbiology
Royal Stoke University Hospital
Main Building Floor 2
Newcastle Road,
Stoke on Trent
ST4 6QG

Telephone numbers – Royal Stoke University Hospital site

Microbiology Helpdesk (Results) 01782 (6)74898 or 01782 (6)74891
Pathology Specimen Reception 01782 (6)74881
Lead Biomedical Scientist 01782 (6)74238
Senior Biomedical Scientist 01782 (6)74898 or 01782 (6)74891
Out of hours
Microbiology Biomedical Scientist

Bleep number 15822

07623 676146

Main Departmental Address

Virology/Molecular Microbiology
Royal Stoke University Hospital
Main Building Floor 2
Newcastle Road,
Stoke on Trent
ST4 6QG

Telephone numbers – Royal Stoke University Hospital site

Virology Helpdesk (Results) 01782 (6)74898 or 01782 (6)74941
Virology serology laboratory 01782 (6)74941
Pathology Specimen Reception 01782 (6)74881
Advanced Practitioner/Lead Biomedical Scientist 01782 (6)74275
Senior Biomedical Scientist 01782 (6)74941

To book phlebotomy appointments in the community please phone 01782 674242 (Monday to Friday 9am to 5pm).

Phlebotomy Manager RSUH                01782 (6)74261

Phlebotomy Supervisor CH                  01782 257731 ext. 2764

Main Departmental Address

Department Point of Care Testing,
Royal Stoke University Hospital
Main Building Floor 2
Newcastle Road,
Stoke on Trent
ST4 6QG

Satellite Departmental Address

Essential Services Laboratory
County Hospital
Weston Road
Stafford
ST16 3SA

Telephone numbers – Royal Stoke University Hospital site

Point of Care Testing Coordinator 01782 6(74258)
Point of Care Testing Support 01782 6(71535)

Telephone numbers – County Hospital site

Senior Biomedical Scientists (Biochemistry)

Hospital switchboard 01785 257731

Internal ext. 4730 / 4732 / 4736

Email poct@uhnm.nhs.uk

Directorate Manager 

01782 647250

Clinical Director 01782 647270
Deputy Directorate Manager & Cellular Pathology Manager  01782 674277
Blood Sciences Manager  01782 674239
Senior Operational Services Manager  01782 674228
Operational Services Managers 01782 674259
Quality Manager 01782 674234
POCT Laboratory Lead 01782 674271
Biochemistry Laboratory Lead 01782 674271
Haematology Laboratory Lead 01782 674249
Blood Transfusion Laboratory Lead 01782 674271
Immunology Laboratory Lead 01782 674271
Histology Laboratory Lead 01782 674237
Bacteriology Laboratory Lead 01782 674274
Virology Laboratory Lead 01782 674274
Cytology Acting Laboratory Lead 01782 674295

We always take complaints seriously.  If things have gone wrong, we want to ensure we learn from them so that mistakes are not repeated in the future.

UHNM Pathology comply with the Trust's complaints policy; more information can be found here